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Denne del af fortrolighedspolitikken gælder for Kandidater.

Kandidater omfatter personer, som Hays ikke tidligere har haft kontakt med, men som Hays med rimelighed vurderer ville være interesseret i, eller kunne drage fordel af, Hays’ tjenester og komme i betragtning til stillinger, der annonceres eller promoveres af Hays; herunder faste, deltids- og midlertidige stillinger samt freelancestillinger hos Hays’ Kunder(herunder personer, der ønsker en projekt/midlertidig ansættelse)). Kandidater omfatter også ansøgere til sådanne stillinger samt personer, der har fremsendt en uopfordret ansøgning til Hays, som ikke er relateret til et specifikt job, og/eller som har været i dialog med Hays om Hays’ tjenester og/eller stillinger, der annonceres eller promoveres af Hays. Selvstændige, , freelancere og medarbejdere hos leverandører, som foreslås til stillinger hos Hays’ Kunder som en del af et MSP-tilbud eller på anden vis, vil blive behandlet som Kandidater i henhold til denne politik.

Hvilken type typepersonoplysninger indsamler vi?

Ønsker du en mere detaljeret oversigt over, hvilke oplysninger vi indsamler om dig?? Her er en detaljeret oversigt over de oplysninger, som vi indsamler. Oplysningerne beskrevet nedenfor, er som tillæg til de personoplysninger, som vi ifølge loven skal behandle i enhver given situation.

Afhængigt af de relevante omstændigheder og gældende lokale love og krav, vil vi indsamle nogle af, eller alle de oplysninger anført nedenfor, for at kunne vurdere, hvordan vi kan hjælpe dig, hvis vi med rimelighed mener, at du kunne være interesseret i eller kunne drage fordel af vores tjenester, og at tilbyde dig beskæftigelsesmuligheder, der er skræddersyet til dig og interesser.

I visse jurisdiktioner, er vi underlagt begrænsninger i forhold til behandling af nogle af de datatyper der er anført nedenfor. I sådanne tilfælde vil vi kun behandle dataene i disse jurisdiktioner i det omfang og under de omstændigheder, det er tilladt ved lov:

• Identifikation og kontaktoplysninger
  • Navn;
  • Alder/fødselsdato;
  • CPR-nummer;
  • Køn;
  • Billede;
  • Civilstatus;
  • Nationalitet/statsborgerskab/fødselssted;
  • Kontaktoplysninger;
  • Oplysninger om personer der kan kontaktes i nødstilfælde/nærmeste pårørende 
  • En kopi af dit kørekort og/eller pas/ID-kort;
• Oplysninger om uddannelse og beskæftigelse
  • Uddannelsesoplysninger;
  • Ansættelseshistorie;
  • Nuværende stillingsbetegnelse/specialisering/industrisektor;
  • Sprogfærdigheder;
  • Referenceoplysninger;
  • Immigrationsstatus (arbejdstilladelse påkrævet eller ej);
  • Startdato eller tilgængelighedsdato;
  • Oplysninger om forrige og nuværende lønpakke(r), pension(er) og frynsegoder;
  • Oplysninger om arbejdstimer (ved tiltrædelse af en stilling);
  • Oplysninger om dine interesser og behov i forbindelse med fremtidig ansættelse, herunder; direkte indsamlet og og udledte oplysninger fra, f.eks. de jobs, som du har kigget på eller artikler, som du har læst på vores hjemmeside eller fra links, du har klikket på, i e-mails fra os;
• Økonomiske oplysninger
  • Bankoplysninger;
  • Økonomiske oplysninger (hvis vi skal foretage finansielle baggrundschecks);
  • CPR-nummer (eller tilsvarende i dit land) og evt. andre skattemæssige oplysninger;
• Oplysninger af særlig kategori
  • Oplysninger om race eller etnisk oprindelse, seksuel orientering, religiøs eller anden lignende overbevisning og fysisk eller mental sundhed, herunder handicaprelaterede oplysninger, i hvert tilfælde med henblik på diversitetsovervågning;
  • Seksuel orientering (i tilfælde hvor dette kan afledes af eksempelvis oplyste kontaktoplysninger på din nødkontakt);
  • Oplysninger om fysisk eller mental sundhed, herunder handicaprelaterede oplysninger for at gøre os i stand til at foretage rimelige og sundhedsrelaterede justeringer, når vi skal bruge eller tilbyde arbejdsmiljø til dig i forbindelse med visse typer stillinger;
  • Oplysninger om helbredsrelaterede oplysninger, der stammer fra eller i forbindelse med COVID-19 eller andre pandemier, hvis dette er påkrævet for en stilling, som du er interesseret i at søge, eller hvor du melder dig frivilligt, f.eks. et testresultat (uanset om det er positivt eller negativt) eller vaccinationshistorik (herunder medicinske tilstande relateret til eller som påvirker vaccination), hvor det er relevant;
  • Under visse omstændigheder videooptagelser af Kandidater, der deltager i eller er til stede ved kurser eller møder, hvor enkeltpersoner har givet samtykke til optagelsen;
  • Religiøse overbevisninger i forbindelse med planlægning af årlig ferie;
• Oplysninger om straffeattest
  • Oplysninger om straffeattest, hvis det kræves til en stilling, som du er interesseret i at ansøge;
• Automatisk indsamlede oplysninger
  • IP-adresse;
  • Brugsoplysninger inklusiv datoer, tidspunkter og hvor ofte, du skaffer adgang til vores tjenester;
  • Brugervalg (f.eks. markedsføringspræferencer);
  • Brugerrapporter;
  • Log- og fejlfindingsoplysninger;
  • Enhedsoplysninger, når du installerer, tilgår eller bruger vores tjenester;
  • Hjemmeside data, f.eks. sider, der er set, f.eks. Hays eller Kunders hjemmesider;
  • Historik over e-mailengagement med Hays;
  • Placeringsoplysninger (udledt af jobs, IP-adresse, applikationshistorik eller systemlagrede data);
  • Kontoadgangsoplysninger (f.eks. PIN-numre til kontobekræftelsesformål);
• Oplysninger, som andre giver om dig
  • Yderligere oplysninger, som din reference vælger at fortælle os om dig;
  • Yderligere oplysninger, som vores Kunder eventuelt fortæller os om dig eller, som vi indhenter fra tredjeparts kilder, som f.eks. jobhjemmesider (som du har uploadet oplysninger til eller på anden måde er gjort tilgængelige for os);
  • Oplysninger om dine interesser og behov i forbindelse med fremtidig ansættelse, indsamlet direkte fra f.eks. de jobs, som du har kigget på eller artikler, som du har læst på vores hjemmeside eller fra links, som du har klikket på, i e-mails fra os; og; 
• Yderligere oplysninger, som du vælger at fortælle os
  • Enhver anden information, som du måtte give os, herunder f.eks. oplysninger om dine børnepasnings- eller omsorgsordninger (f.eks. når du godkender fradrag i lønnen for børnepasning, eller når du frivilligt giver disse oplysninger) og når du korresponderer med os via e-mail eller andet.

Vær venligst opmærksom på, at den ovenstående liste indeholdende kategorierne i forbindelse med de personoplysninger, som vi indsamler, ikke er udtømmende.

I det omfang du går ind på vores hjemmeside eller klikker på links i en e-mail fra os, vil vi også indsamle visse oplysninger fra dig. Ønsker du mere information om dette, henvises der til den kontekstspecifikke sektion af denne fortrolighedspolitik, der gælder for besøgende på vores hjemmeside.

Hvordan indsamler vi dine personlige oplysninger?

Vi indsamler primært Kandidatoplysninger på følgende måder:

• Personoplysninger som du, Kandidaten, giver os;
• Personoplysninger, som vi modtager fra andre kilder; og
• Personoplysninger, som vi indsamler automatisk.

Personoplysninger som, du giver os

• Hays har brug for at få kendskab til oplysninger om dig for at kunne yde sine tjenester til dig. Det vil gøre os i stand til at tilbyde dig de bedste muligheder, og spare dig tid idet du undgår at skulle undersøge jobs og serviceydelser, som er irrelevante for dig.
• Der findes adskillige måder, hvorpå du kan dele dine oplysninger med os. Dette kan omfatte:
  • Indtaste dine oplysninger på Hays’ hjemmeside eller ved brug af en ansøgningsformular som en del af registreringsprocessen;
  • Aflevere et fysisk CV til en af Hays’ begivenheder, jobmesser eller på et af vores kontor;
  • Sende dit CV eller andre oplysninger i en e-mail til en konsulent fra Hays eller have en samtale med dem;
  • Søge efter jobs gennem en jobdatabase på nettet, som omdirigerer dig til Hays’ hjemmeside;
  • Indtaste dine personoplysninger på et microsite tilhørende Hays; eller
  • Deltage i en konkurrence gennem et socialt medie som f.eks. Facebook eller Twitter (eller lignende).
• Typer af oplysninger, der modtages fra dig på denne måde, omfatter:
  • Identifikation og kontaktoplysninger;
  • Oplysninger om uddannelse og beskæftigelse;
  • Økonomiske oplysninger;
  • Oplysninger af særlig kategori;
  • Oplysninger om straffeattest, og
  • Yderligere oplysninger, som du vælger at fortælle os

som beskrevet i afsnittet med titlen ”Hvilken typetype personoplysninger indsamler vi?” ovenfor.

Personoplysninger, som vi modtager fra andre kilder

• Vi modtager også personoplysninger om Kandidater fra andre kilder. Afhængigt af de relevante omstændigheder og den gældende lokale lovgivning samt krav vil dette omfatte personoplysninger modtaget i følgende situationer:
  • Når vi søger efter Kandidater via tredjepartskilder, såsom LinkedIn og andre jobsider, hvorfra vi indhenter dine personoplysninger, og/eller når vi udfører andre præ-rekrutteringsaktiviteter (se venligst afsnittet med titlen ”Præ-rekrutteringsaktiviteter” nedenfor);
  • Dine referencer kan muligvis offentliggøre personoplysninger om dig;
  • Vores Kunder, Leverandører, andre Kandidater og vores Kolleger i Hays (f.eks. i forbindelse med at de foretager en henvisning) kan dele personoplysninger om dig med os;
  • Hvis vi modtager dine personoplysninger fra Facebook eller Twitter, hvis du ’synes godt om’ vores Facebook-side eller ’følger’ os på Twitter (eller indgår en lignende interaktion med os på en social medieplatform, hvor vi er til stede); og
  • Hvis du blev henvist til os gennem en RPO eller en MSP-leverandør, deler de muligvis personoplysninger om dig, med os.
• De typer af oplysninger, som vi modtager om dig på denne måde, omfatter de oplysninger, som andre giver om dig, beskrevet i afsnittet med titlen ”Hvilken typetype personoplysninger indsamler vi?” ovenfor.

Personoplysninger, som vi indsamler automatisk

• Hvis du går ind på vores hjemmeside, læser eller klikker på en e-mail fra os, indsamler vi dine oplysninger automatisk (f.eks. via cookies eller pixels) eller ved at du formidler dem til os iht. lokal lovgivning og lokale krav. Hvis du ønsker mere information, henvises der til den kontekstspecifikke sektion af denne fortrolighedspolitik, der gælder for Besøgende på vores hjemmeside.
• De typer af oplysninger, som vi modtager om dig på denne måde, omfatter ”Automatisk indsamlede oplysninger”, som andre giver om dig, beskrevet i afsnittet med titlen ”Hvilken typetype personoplysninger indsamler vi?” ovenfor.

Hvordan bruger vi dine personoplysninger?

Vi anvender generelt Kandidatens oplysninger på fem måder:

• Præ-rekrutteringsaktiviteter;
• Rekrutteringsaktiviteter;
• Markedsføringsaktiviteter;
• Ligestillings rapportering og
• For at hjælpe os med at fastlægge, udøve eller forsvare retskrav.
• Under de rette omstændigheder vil vi også anvende Kandidatens data til profilering.

Præ-rekrutteringsaktiviteter

• Når vi udfører præ-rekrutteringsaktiviteter, anvender vi dine oplysninger til at finde ud af, om du kunne være interesseret i eller kunne drage fordel af vores tjenester, og til at vurdere, om og hvordan vi kan hjælpe dig. Hvis vi mener, vi kan hjælpe, vil vi bruge dine kontaktoplysninger til at komme i kontakt med dig og finde ud af, om du er interesseret i vores tjenester, underlagt eventuelle gældende love og krav.
• For at vi kan gøre dette, kan vi:
  • Indsamle dine personoplysninger;
  • Opbevare dine oplysninger (og ajourføring af dem efter behov) i vores database, så vi kan kontakte dig;
  • Sende dig en e-mail for at informere dig om vores behandling af dine personoplysninger og for at henvise dig til denne fortrolighedspolitik;
  • Gennemgå dine oplysninger for at finde ud af, om og hvordan vores tjenester kan hjælpe dig; og
  • Kontakte dig angående vores tjenester.
• Nedenfor, er de forskellige måder, hvorpå vi vil bruge og behandle dine personoplysninger angivet -  med det formål at afgøre, om vores tjenester ville være til gavn for dig, hvor det er relevant og i overensstemmelse med lokale love og krav. Bemærk venligst, at listen ikke er udtømmende.
• I de fleste tilfælde vil vi bruge dine personoplysninger til nedenstående formål, hvis vi anser det for at være nødvendigt ifm. vores legitime interesser. Artikel 6(1)(f) i Den Generelle Forordning om Databeskyttelse angiver, at vi kan behandle dine oplysninger, hvis ”behandling er nødvendig for, at den dataansvarlige eller en tredjemand kan forfølge en legitim interesse, medmindre den registreredes interesser eller grundlæggende rettigheder og frihedsrettigheder, der kræver beskyttelse af personoplysninger, går forud herfor.”
• Vi mener ikke, at nogen af de aktiviteter, hvor vi beror på disse legitime interesser, forudindtager imod Kandidater på nogen måde. Du har dog ret til at gøre indsigelse mod, at vi behandler dine personoplysninger ud fra dette grundlag. Hvis du gerne vil vide mere om, hvordan du gør dette, henvises der til afsnittet ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

Rekrutteringsaktiviteter

• Vores primære arbejdsfelt er rekruttering – vi sætter de rette Kandidater i forbindelse med de rigtige jobs. Nedenfor har vi anført en række måder, hvorpå vi vil anvende og bearbejde dine personoplysninger til dette formål, når det er relevant og i overensstemmelse med lokal lovgivning og lokale krav. Bemærk venligst, at listen ikke er udtømmende.
• I de fleste tilfælde vil vi bruge dine personoplysninger til nedenstående formål, hvis vi anser det for at være nødvendigt ifm. vores legitime interesser. Artikel 6(1)(f) i Den Generelle Forordning om Databeskyttelse angiver, at vi kan behandle dine oplysninger, hvis ”behandling er nødvendigt for at forfølge legitime interesser, som forfølges af os eller en tredjepart, undtagen hvor sådanne interesser tilsidesættes af dine interesser eller grundlæggende rettigheder og frihedsrettigheder, der kræver beskyttelse af personoplysninger.” Vi mener ikke, at nogen af de aktiviteter, som vores legitime interesser beror på, på nogen måde betinger Kandidater - faktisk hjælper de os med at tilbyde dig en mere skræddersyet, effektiv tjeneste. Du har dog ret til at gøre indsigelse mod, at vi behandler dine personoplysninger ud fra dette grundlag. Hvis du gerne vil vide mere om, hvordan du gør dette, henvises der til afsnittet ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Vi kan under visse omstændigheder behandle dine personoplysninger til formålene nedenfor, hvis det er nødvendigt for at vi kan levere en kontraktlig tjeneste til dig (eller for at opfylde en anmodning fra dig forud for indgåelse af en kontrakt). Artikel 6(1)(b) i Den Generelle Forordning om Databeskyttelse siger, at vi kan behandle dine data, hvis en sådan ”behandling er nødvendig af hensyn til opfyldelse af en kontrakt, som den registrerede er part i, eller af hensyn til gennemførelse af foranstaltninger, der træffes på den registreredes anmodning forud for indgåelse af en kontrakt.”
• Når vi behandler dine oplysninger til rekrutteringsaktiviteter baseret på dit samtykke, har du til enhver tid ret til at trække dit samtykke tilbage uden at det påvirker lovligheden af behandlingen baseret på et sådant samtykke, før samtykket trækkes tilbage ved at henvise til afsnittet med titlen ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, som du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

Markedsføringsaktiviteter

• Vi vil af og til sende dig informationer, som vi mener du kunne finde interessant, eller bede om din hjælp til at forbinde andre Kandidater med jobmuligheder. Især vil vi bruge dine data til de nedenstående formål, hvor det er relevant og i overensstemmelse med lokal lovgivning og lokale krav. Bemærk venligst, at listen ikke er udtømmende. 
• Vi har brug for dit udtrykkelige samtykke til visse aspekter af disse aktiviteter eller tilkendegivet interesse (som vi vil forklare yderligere nedenfor). Bemærk venligst, at vi i visse jurisdiktioner, hvor vi opererer, overholder yderligere lokale lovkrav vedrørende samtykke til at modtage markedsføringsmaterialer. For yderligere oplysninger om din jurisdiktion skal du klikke her.
• Tilkendegivet interesse er en specifik type samtykke, der gælder, når vi har indhentet dine kontaktoplysninger fra en forhenværende interaktion, hvor du har været i kontakt med os (for eksempel ved at informere en af vores konsulenter om, at du er interesseret i vores tjenester, indsende en jobansøgning eller CV, eller registrering til en ledig stilling, der skal besættes). Ved en tilkendegivet interesse vil vi antage, at du har givet dit samtykke, medmindre du gør indsigelse eller fravælger (vi vil minde dig om din ret til at gøre dette og give dig mulighed for at framelde dig i en hver e-markedsføringsbesked vi sender ud). Dette er fordelagtigt for dig, da det giver os mulighed for at give dig information, som vi vurderer, er interessant for dig – herunder andre jobforslag relateret til tidligere stillinger du har ansøgt eller kigget på. Det øger sandsynligheden for at vi finder en ny stilling til dig betydeligt. Vi vil bruge dine personoplysninger til at sende dig e-marketingmateriale med dit samtykke, hvis vi vurderer, at det er i vores legitime interesse. 
• For andre typer e-markedsføring skal vi indhente dit udtrykkelige samtykke. Hvis du ikke er tilfreds med vores tilgang til markedsføring, har du til enhver tid ret til at fravælge eller trække dit samtykke tilbage og du kan finde ud af mere om, hvordan du gør dette ved at se afsnittet med titlen ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, som du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik. Ingen er perfekt, selv om vi gør vores bedste. Vi informerer dig om at, selv om du fravalgte at modtage vores markedsføringsmeddelelser gennem vores præferencecenter, så er det stadig muligt, at dine oplysninger genfindes via offentlige kilder i en uafhængig markedsføringskampagne. Vi gør vores bedste for at sikre, at det ikke sker, og beklager meget, hvis det gør. I disse tilfælde beder vi dig blot om at fravælge igen.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

        
Data af særlig kategori

• Vi forpligter os til at sikre, at vores rekrutteringsprocesser stemmer overens med vores politik om lige muligheder og derfor vil vi behandle visse følsomme/særlige kategoridata om dig for at lette dette. Hvor det måtte være relevant og i overensstemmelse med lokal lovgivning og lokale krav bruger vi disse oplysninger anonymiseret for at sikre, at vi overholder vores politik om lige muligheder.
• Vi vil indsamle andre følsomme/særlige kategoridata om dig, såsom helbredsrelaterede oplysninger eller religiøst tilhørsforhold, hvis dette er passende i overensstemmelse med lokal lovgivning: Artikel 9(2)(b) i Den Generelle Forordning om Databeskyttelse giver os mulighed for at gøre dette, hvor behandlingen er ”nødvendig for at udføre forpligtelserne og udøve vores eller dine specifikke rettigheder ... inden for beskæftigelse og social sikring og lovgivning om social beskyttelse”, så længe det er tilladt ved lov.
• Vi kan også indsamle oplysninger om eventuelle strafbare forhold/domme, hvis det er relevant i overensstemmelse med lokale love, som kan kræve dit samtykke. Hvis du ikke er tilfreds med dette, har du til enhver tid ret til at fravælge eller trække dit samtykke tilbage og du kan finde ud af, hvordan du gør dette ved at se afsnittet med titlen ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, som du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Bemærk venligst, at i visse jurisdiktioner, hvor vi driver forretning, gælder der andre regler for de pågældende følsomme/særlig data af særlig kategori. For yderligere oplysninger om din jurisdiktion skal du klikke her.

For at hjælpe os med at fastlægge, fremsætte eller forsvare retskrav

• Af og til er det nødvendigt for os at behandle personoplysninger, i relation til legitime interesser og juridisk grundlag og, når dette er relevant og i overensstemmelse med lokal lovgivning og lokale krav, også data af særlig kategori i forbindelse med fremsættelse og forsvar af retskrav. Artikel 9(2)(f) i Den Generelle Forordning om Databeskyttelse tillader dette, når behandling ”er nødvendigt for fastlæggelsen, udøvelsen eller forsvaret af juridiske krav eller når domstole handler i deres juridiske kapacitet”.
• Dette vil opstå, for eksempel, når vi har brug for at indhente juridisk rådgivning i forbindelse med retssager eller er forpligtet ved lov til at bevare eller videregive visse oplysninger som en del af den juridiske proces.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

Profilering, algoritmer og automatiseret beslutningstagning

• Profilering er en form for behandlingsaktivitet, som gør os i stand til bedre at forstå de oplysninger, vi indsamler om dig, for at hjælpe os med at udvikle en personlig ”profil” til dig. Det hjælper os med at få en bedre ide om, hvordan du foretrækker at interagere med os og vores tjenester, hvilken type anmodninger du ønsker fra os, og selvfølgelig de ting, du ikke kan lide. Formålet med denne personlige profil er at gøre os i stand til at yde den bedst mulige tjeneste til dig og maksimere chancerne for, at vi hurtigt og effektivt vil kunne være i stand til at give dig adgang til indhold, der med stor sandsynlighed vil være relevant og nyttigt for dig.
• Vi vil bruge profileringsmetoder i forhold til dine personoplysninger, hvis vi vurderer, at dette er nødvendigt af hensyn til vores legitime interesser som beskrevet i tabellen nedenfor. Er du ikke tilfreds med dette, har du til enhver tid ret til at protestere og du kan finde ud af mere om, hvordan du gør dette ved at se afsnittet med titlen ”Hvordan kan du få adgang til, ændre eller trække de personoplysninger, som du har givet os tilbage” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Af og til benytter vi også automatiserede systemer såsom filtreringsværktøjer eller mere komplekse værktøjer, der bruger et element af kunstig intelligens, såsom algoritmer eller maskinlæring (inklusiv dem, der leveres af tredjeparter), for at hjælpe os med hurtigt, effektivt og mere præcist at analysere data vi har om dig og andre Kandidater samt data, vi har om vores Kunders behov. Dette hjælper os i sidste ende med at træffe beslutninger baseret på disse data. Dette kan omfatte anvendelse af værktøjer, der bruger algoritmer (såsom filtreringsværktøjer eller maskinlæring) på Kandidatens personoplysninger for at hjælpe os med at komme med den bedst mulige shortlist til en bestemt stilling. En sådan teknologi har til formål at reducere den tid, der er nødvendig for at overveje, hvornår Kandidater er bedst egnede til relevante job. Dette skulle gøre rekrutteringsprocessen mere effektiv, hvilket, håber vi, vil forbedre din samlede oplevelse med os.
• Efterhånden som ny og bedre teknologi bliver mere udbredt, kan nogle af vores profileringsaktiviteter og vores behandlingsaktiviteter, der bruger automatiserede systemer som dem, der er beskrevet ovenfor, udgøre automatiseret beslutningstagning i henhold til artikel 22 i Den Generelle Forordning om Databeskyttelse. Dette betyder en proces, hvor en beslutning træffes ved hjælp af automatiserede midler med begrænset eller endda ingen menneskelig indgriben i beslutningsprocessen. Vi vil kun bruge automatiseret beslutningstagning i forbindelse med dine personoplysninger, hvor vi vurderer, at dette er nødvendigt for at gennemføre de præ-kontraktuelle skridt, der er taget på din anmodning.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

Overholdelse af en juridisk forpligtelse

• I nogle tilfælde vil vi bruge dine personoplysninger til at overholde vores juridiske forpligtelser. Artikel 6(1)(c) i Den Generelle Forordning om Databeskyttelse siger, at vi kan behandle dine data, hvor det ”er nødvendigt for at overholde en juridisk forpligtelse, som (vi) er underlagt”.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

Deling af data

• Vi deler dine personoplysninger med diverse parter, på diverse måder og af diverse årsager. Vi deler primært dine oplysninger med fremtidige arbejdsgivere for at øge dine chancer for at få det job, som du ønsker. Medmindre du angiver andet, deler vi også dine oplysninger med nogen af vores koncernselskaber og associerede tredjeparter som f.eks. vores serviceudbydere, hvis vi mener, at det vil hjælpe os med at yde dig den bedst mulige service og maksimere dine chancer for at få det, du ønsker.
• Ønsker du en komplet liste over, hvem vi vil dele dine personoplysninger med, se venligst afsnittet ”Hvem deler vi dine personoplysninger med” i afsnittet Generelle oplysninger om beskyttelse af personoplysninger i denne fortrolighedspolitik.
• Bemærk venligst, at vi overholder andre lokale lovkrav i visse jurisdiktioner, hvor vi driver forretning. For yderligere oplysninger om din jurisdiktion skal du klikke her.

This section of the Privacy Policy applies to Temporary Workers.

Temporary Workers include someone who becomes employed or engaged by Hays for the purposes of undertaking temporary work for a Client or other Hays group company. If you are a Temporary Worker, we will also continue to process your personal data as a Candidate throughout the duration of your temporary work assignment and thereafter, in accordance with the terms of this Privacy Policy. The question of whether and the extent to which the Recruits Privacy Policy and the Staff Privacy Policy apply to you as a Temporary Worker depends on local law requirements. For more information in relation to your jurisdiction, please click here. Temp Relationship means our contractual relationship with Temporary Workers while they are employed or engaged directly by us.

What kind of personal information do we collect?

If we employ or engage you as a Temporary Worker directly, we will, depending on the relevant circumstances and applicable local laws and requirements, collect some or all of the information listed below (in addition to the data collected about Candidates) in order to ensure that our Temp Relationship runs smoothly and that we are able to comply with our contractual and other duties to each other, and to our Clients, as part of our Temp Relationship and our duties to third parties such as tax authorities and government agencies. In some jurisdictions, we are restricted from processing some of the data outlined below. In such cases, we will only process the data in those jurisdictions to the extent and under the circumstances permitted by law:

• Temporary worker information
  • Staff number/social security number/other identifier;
  • Location of your workplace at the Client;
  • Details of any complaints, whether brought by or against you or in which you are or have been otherwise involved; 
  • Details of any leave you take or request during our Temp Relationship;
  • Details of travel undertaken;
  • Details of resident/work permit; 
  • Where applicable:
    • Details of any grievance or disciplinary matters, whether brought by or against you or in which you are or have been otherwise involved; and 
    • Information about your performance in your role during our Temp Relationship, including details of any bonuses or promotions you receive performance assessments and other information that relates to your employment, your interaction with colleagues and employment-related issues that arise; and
• Special category information
  • Details of any sickness absence including health-related information.

Please note that the above list of categories of personal data we collect is not exhaustive.

A number of elements of the items listed above are required to enable us to fulfil our contractual duties to you or to others. Some, for example your social security number (or equivalent) are required by statute or other laws. Other items may simply be needed to ensure that our Temp Relationship can run smoothly, or to run our business.

Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our Temp Relationship.

How do we collect you personal data?

If we employ or engage you as a Temporary Worker directly, we collect your data (in addition to the data already collected about Candidates) in the following ways:

• Personal data that you give to us; and
• Personal data that we receive from other sources.

Below are some more details about each of these methods.

Personal data you give to us

Hays needs to know certain information about you in order to fulfil our obligations to you, to ensure that you are properly fulfilling your obligations to us, and to ensure that we are both fulfilling our obligations to others. This information will enable us to operate a usual Temp Relationship, along with all that entails. 

There are numerous ways that you can share your information with us in addition to the information you share as a Candidate. Where appropriate and in accordance with any local laws and requirements, these may include:

• when you complete registration forms at the beginning of our Temp Relationship; or
• in meetings or communications with your consultant, our HR team or other colleagues.

The types of information that we receive from you in this way include:

• Temporary worker information; and
• Special category information, 

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we receive from other sources

We also receive personal data about you from other sources. Depending on the relevant circumstances and applicable local laws and requirements, these may include personal data received in the following situations:

• if you were referred to us through a recruitment agency or other work agencies, they may have shared personal information about you with us;
• information obtained about you from third party service providers who undertook background checks about you on our behalf at the start of our Temp Relationship;
• your colleagues may share personal information about you with us;
• medical professionals may (in appropriate and limited circumstances) share personal information about you with us;
• your pension and benefits providers may share relevant personal information about you with us; and
• other third parties like your local tax authority may share your personal data with us.

The types of information that we receive about you in this way include:

• Temporary worker information; and
• Special category information,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

If we employ or engage you as a Temporary Worker directly, we use your data for the following purposes:

• To ensure the smooth running of our Temp Relationship, including all of the activities that need to be undertaken in a usual relationship of that type, such as:
  • facilitating payroll and invoicing processes, if relevant to your jurisdiction;
  • determining the terms on which you work during your Temp Relationship;
  • keeping a record of any promotions, salary rises or bonuses you are awarded; and 
• Assessing your performance.

Some more detailed information about the way in which your data is processed can be found in the Recruits Privacy Policy. For example, during the on-boarding process with Hays, Temporary Workers will be treated in a similar way as recruits for Hays roles and their personal data during the recruitment process for such roles will be processed in the ways described in the Recruits Privacy Policy. Depending on the applicable local laws, we appreciate that you are not a 'Recruit' in the sense of that Policy but given that we use the data in a similar way, for the same purposes, we thought you wouldn’t mind having a quick look at that policy if you were interested in a greater level of detail.

The question of whether and the extent to which the Recruits Privacy Policy and the Staff Privacy Policy apply to you as a Temporary Worker depends on local law requirements. For more information in relation to your jurisdiction, please click here.

Temp Relationship Activities

• We've listed below various ways in which we will use and process your personal data in connection with our Temp Relationship, where appropriate and in accordance with any local laws and requirements. Please note that this list is not exhaustive.
• In most cases, we will use your personal data for the purposes below if it is necessary for us to carry out our obligations under a contract that we have entered into with you or if we deem it necessary to do so for our legitimate interests. 
• Article 6(1)(b) of the GDPR says that we can process your data where it “is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.”
• Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.”
• We don't think that any of the activities in relation to which we rely on the legitimate interests condition prejudice Temporary Workers in any way – in fact, they help us to offer you a more tailored, efficient service. However, you do have the right to object to us processing your personal data on this basis. If you would like to know more about how to do so, please refer to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy. 
• When we process your information for recruitment activities based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before the consent is withdrawn. You can find out more about how to do so by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy.
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• If we employ or engage you directly as a Temporary Worker, we may share your personal data with a number of additional parties in order to ensure the smooth running of our Temp Relationship. For example, we may share your personal data with appropriate colleagues within Hays (this may include colleagues in overseas offices), with a Client and, if appropriate, medical professionals such as your GP or an occupational health specialist (for instance, for the purpose of any work adjustment assessments if applicable). 
• We will generally rely on the same legal bases referred to in the section addressing Temp Relationship Activities above depending on the context. 
• If you would like to see a full list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

This section of the Privacy Policy applies to Clients.

Clients include our customers, clients, and others to whom Hays provides services in the course of its business or whom Hays reasonably considers would be interested in our services. In certain circumstances, Hays provides services to individual employees who work for Client organisations, such as training courses to teaching staff who work for Clients in the education sector. Please note that in this context, Hays requires Clients to communicate the relevant parts of this Privacy Policy (namely the sections directed at Clients, Visitors and Website Users) to their employees.

What kind of personal information do we collect?

So you're looking for a bit more insight into what data we collect about you? Here's a more detailed look at the sorts of information that we will collect. The information described below is, of course, in addition to any personal data we are required by law to process in any given situation.

The data we collect about Clients is actually very limited. We generally only need to have your contact details or the details of individual contacts at your organisation to enable us to ensure that we can reach out to you about our services, ensure our relationship runs smoothly and in certain circumstances, provide services to your employees. We also hold information relating to your online engagement with Candidate profiles and other material published by Hays, which we use to ensure that our marketing communications to you are relevant and timely. We may also hold extra information that someone in your organisation has chosen to tell us. In certain circumstances, such as when you engage with our Finance and Debt Recovery teams, our calls with you may be recorded, depending on the applicable local laws and requirements. If we need any additional personal data for any reason, we will let you know:

• Key identification and contact information 

• About yourself or individual contacts at your organisation, including:
  • Names;
  • Job titles;
  • Telephone numbers
  • Email addresses;
• Automatically collected information
  • Information relating to your online engagement with Candidate profiles;
  • Information relating to your online engagement with other material published by Hays;
  • IP address;
  • Extra Usage information that you choose to tell us; including the dates, times and frequency with which you access our services;
  • User choices (e.g. marketing preferences);
  • User reports;
  • Log and troubleshooting information;
  • Device information when you install, access or use our services;
  • Website browsing data e.g. pages viewed (limited to Hays websites);
  • Email engagement with Hays;
  • Location information (inferred from jobs, IP address, application history or system stored data);
  • Account access information (e.g. PIN numbers for account verification purposes);
• Information that others provide about you

  • Extra information that our Candidates may tell us about you, or that we find from other third party sources; and

• Additional information that you choose to tell us

  • Extra information that you or someone in your organisation has chosen to tell us, including when corresponding with us via email or otherwise.

Please note that the above list of categories of personal data we collect is not exhaustive.

To the extent that you access our website or click through any links in an email or text message from us, we will also collect certain data from you. If you would like more information about this, please refer to the Context-Specific section of this Privacy Policy that applies to Website Users.

How do we collect your personal data?

We collect Client personal data in the following ways:

• Personal data that we receive from you;
• Personal data that we collect or receive from other sources; and
• Personal data that we collect automatically.

Personal data that we receive directly from you

• We both share the same goal – to make sure that you have the best staff for and at your organisation. We will receive data directly from you in two ways:
  • Where you contact us proactively, usually by phone or email; and/or 
  • Where we contact you, either by phone or email, or through our consultants' business development activities more generally. 
• The types of information that we receive from you in this way include:
  • Key identification and contact information; and
  • Additional information that you choose to tell us,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we receive from other sources

• Where appropriate and in accordance with any local laws and requirements, we will seek more information about you or your colleagues from other sources generally by way of due diligence or other market intelligence: 
  • From third party market research and by analysing online and offline media (which we will do ourselves or employ other organisations to do for us); 
  • From reputable vendors of business-to-business data lists to the extent we are able to use such data from such sources in compliance with the GDPR;
  • From delegate lists at relevant events; and
  • From other limited sources and third parties, for example, from our Candidates to the extent that they provide us with your details to act as a referee for them or where they give feedback on a particular assignment. 
• The types of information that we receive about you in this way may include information that others provide about you as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we collect via our website or through links and emails

• To the extent that you access our website or read or click on an email or text message from us, where appropriate and in accordance with any local laws and requirements, we will also collect your data automatically or through you providing it to us. For more information, please refer to the Context-Specific section of this Privacy Policy that applies to Website Users.
• The types of information that we collect about you in this way include the automatically collected information as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

We use Client information for:

• Providing our services;
• Marketing Activities; and
• To help us to establish, exercise or defend legal claims.

Providing our services

• Our services broadly consist of: (i) providing you with Candidates; (ii) RPO services; (iii) MSP programmes; and (iv) consultancy and advisory services. We've listed below the various ways in which we use your data in order to facilitate this. 
• We also provide services to your employees such as training courses to teaching staff who work for our Clients in the education sector, which will require us to use their personal data in order to grant them access to these services. 
• In most cases, we will use your personal data for the purposes below if we deem it necessary to do so for our legitimate interests. 
• Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.”
• We don't think that any of the activities in relation to which we rely on the legitimate interests condition prejudice Clients in any way. However, you do have the right to object to us processing your personal data on this basis. If you would like to know more about how to do so, please refer to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy.
• Please note that in certain jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Marketing activities

• Subject to any applicable local laws and requirements, we will not, as a matter of course, seek your consent when sending marketing materials such as our Global Skills Index to a corporate postal or email address.
• If you are not happy about this, you have the right to opt out of receiving marketing materials from us and can find out more about how to do so by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy.
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements regarding marketing activities. For more information in relation to your jurisdiction, please click here.

Profiling, algorithms and automated decision making

• Profiling is a type of processing activity which enables us better to understand the information that we collect about you, to help us to develop a personalised “profile” for you. This helps us to gain a better idea of how you like to interact with us and our services, the sorts of requests you like to make of us and, of course, the sorts of things you don’t like.  The purpose of our building this personalised profile is to enable us to provide the best possible service to you and maximise the chances that we will be able quickly and efficiently to provide you with access to content that is most likely to be relevant and helpful to you.
• We will use profiling methods in relation to your personal data if we consider this is necessary for our legitimate interests as detailed in the table below. If you are not happy about this, in certain circumstances you have the right to object and can find out more about how and when to do this by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy.
• As new and better technology becomes more prevalent, some of our profiling activities and our processing activities which use automated systems such as those described above, may amount to Automated Decision Making within the meaning of Article 22 of the GDPR. This means a process of making a decision by automated means with limited, or even no, human intervention in reaching the decision. We will only use automated decision making in relation to your personal data where we consider this is necessary for the completion of pre-contractual steps taken at your request. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• We will share your data: (i) primarily to ensure that we provide you with a suitable pool of Candidates; (ii) to provide you with an MSP programme (or assist another organisation to do so); (iii) to provide you with RPO services (or assist another organisation to do so); to (iv) provide you with consultancy and advisory services and/or (v) to provide services to your employees, such as training courses to teaching staff who work for our Clients in the education sector. Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers to help us meet these aims. 
• If you would like to see a more detailed list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

To help us to establish, exercise or defend legal claims

• In more unusual circumstances, we will use your personal data in reliance on the legitimate interests legal basis to help us to establish, exercise or defend legal claims.

This section of the Privacy Policy applies to Suppliers.

Suppliers include partnerships and companies (including sole traders), and atypical workers such as independent contractors and freelance workers, who provide services to Hays. In certain circumstances Hays will sub-contract the services it provides to Clients to third party suppliers who perform services on Hays' behalf. In this context, suppliers that are individual contractors, freelance workers, or employees of suppliers will be treated as Candidates for data protection purposes. Please note that in this context, Hays requires Suppliers to communicate the relevant parts of this Privacy Policy (namely the sections directed at Candidates) to their employees.

This section of the Privacy Policy also applies to other parties with which we have a business or other type of relationship (ranging from investors to charitable organisations).

What kind of personal information do we collect?

We don't collect much data about Suppliers and other third parties with which we conduct a business relationship (e.g. investors) – we simply need to make sure that our relationship runs smoothly. We'll collect the details of contacts within your organisation, such as names, telephone numbers and email addresses. In the case of Suppliers, we'll also collect bank details, so that we can pay you. We may also hold extra information that someone in your organisation has chosen to tell us. In certain circumstances, such as when a Supplier engages with our Finance and Debt Recovery teams, our calls with you may be recorded, depending on the applicable local laws and requirements:

• Key identification and contact information
• About yourself or individual contacts at your organisation, including:
  • Names;
  • Job titles; 
  • Telephone numbers; 
  • Email addresses;
  • Business account bank details;
  • Identification number;
• Information that others provide about you
  • Extra information that our Candidates or Clients may tell us about you, or that we find from other third party sources; and
• Additional information that you choose to tell us
  • Extra information that you or someone in your organisation has chosen to tell us, including when corresponding with us via email or otherwise.  

Please note that the above list of categories of personal data we collect is not exhaustive.

To the extent that you access our website or click through any links in an email or text message from us, we will also collect certain data from you. If you would like more information about this, please refer to the Context-Specific section of this Privacy Policy that applies to Website Users.

How do we collect your personal data?

We collect Supplier and other third party personal data in the following ways:

• Personal data that we receive from you; and
• Personal data that we collect or receive from other sources.

Personal data that we receive directly from you

• We will receive data directly from you in two ways: 
  • Where you contact us proactively, usually by phone or email; and/or 
  • Where we contact you, either by phone or email. 
• The types of information that we receive from you in this way include:
  • Key identification and contact information; and
  • Additional information that you choose to tell us,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we receive from other sources

• Where appropriate and in accordance with any local laws and requirements, we will seek more information about you or your colleagues from other sources generally by way of due diligence or other market intelligence: 
  • From third party market research and by analysing online and offline media (which we will do ourselves or employ other organisations to do for us); 
  • From delegate lists at relevant events; and
  • From other limited sources and third parties.
• The types of information that we receive about you in this way may include information that others provide about you as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

• In most cases, we will use your personal data for the purposes below if we deem this to be necessary for our legitimate interests. 
• We will not, as a matter of course, seek your consent when sending marketing messages to a corporate postal or email address.
• In most cases, we will use your personal data for the purposes below if we deem it necessary to do so for our legitimate interests. Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.”
• We don't think that any of the following activities prejudice Suppliers or other third parties in any way. However, you do have the right to object to us processing your personal data on this basis. If you would like to know more about how to do so, please refer to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy.
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• Where we have identified you as a Supplier or other third party and unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers in order to get in touch with you about our services.
• We will generally rely on the same legal bases that we have referred to in the section above. 
• If you would like to see a full list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

This section of the Privacy Policy applies to People Whose Data we receive from Candidates and Hays' Staff. These may include emergency contacts and referees. We will only contact them in appropriate circumstances.

What kind of personal information do we collect and how do we collect it?

All we need from referees is confirmation of what you already know about our Candidate or prospective member of Staff, so that they can secure that job they really want. Emergency contact details give us somebody to call on in an emergency. To ask for a reference, we'll obviously need the referee's contact details (such as name, email address and telephone number). We'll also need these details if our Candidate or a member of our Staff has put you down as their emergency contact so that we can contact you in the event of an accident or an emergency.

We will collect your date of birth, contact details and potentially some health information if a member of our Staff has put you down as a dependant or any other kind of beneficiary for a benefit connected with their employment or if a member of our Staff exercises certain employment rights. We may also be provided (by inference) with some limited information about your sexual orientation if a member of our Staff identifies you as a spouse or partner when putting you down as a dependant, next of kin or emergency contact:

• Key identification and contact information
  • Name;
  • Age/date of birth;
  • Marital status;
  • Contact details;
  • Use of Staff member' company vehicle;
• Special category information
  • Details of sexual orientation (inferred) and physical or mental health, for example if this is necessary in connection with a beneficiary's entitlement to a benefit connected with their employment or where you disclose this through providing next-of-kin details;
• Information that others provide about you
  • Extra information that your referrer chooses to tell us about you;
  • Extra information that a member of Staff may tell us about you; and
• Additional information that you choose to tell us
  • Any other information that you may provide to us including when corresponding with us via email or otherwise.

    Please note that the above list of categories of personal data we collect is not exhaustive.To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you. If you would like more information about this, please refer to the Context-Specific section of this Privacy Policy that applies to Website Users.

How do we use your personal data?

We will only use the information that our Candidates or Staff give us about you for the following purposes:

• If our Candidates or Staff members put you down on our form as an emergency contact, we'll contact you in the case of an accident or emergency affecting them; 
• If you were put down by a Staff member or Temporary Worker as a next of kin or dependant or any other kind of beneficiary, we will store your personal data to ensure the personnel records of that Staff member or Temporary Worker are correct, and use your personal data where necessary to provide employee benefits and pay remuneration and disclose your data to the relevant benefits provider; or 
• If you were put down by a Candidate or prospective Staff member as a referee, we will contact you to get a reference or give your details to a third party to do this on our behalf. Where you are being asked to give a reference based on their professional experience of a Candidate, and where we think that you may be interested in becoming a Client of ours, we may also use your details to reach out to get in touch in that alternative capacity (subject to any local laws and requirements).

We will use your personal data for these purposes if we deem this to be necessary for our legitimate interests or in accordance with applicable employment law. 

If you are not happy about this, you have the right to object and can find out more about how to do so by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy. 

Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services. 
• If you would like to see a full list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

This section of the Privacy Policy applies to Website Users.

Website Users include any individual who accesses any of the Hays websites or any of the Hays mobile applications (apps).

What kind of personal information do we collect?

We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website or mobile apps and to help us manage the services we provide. This comprises information such as how you use our website or our mobile apps, the frequency with which you access our website or mobile apps, your browser type, your type of device, the location you view our website from, the language you choose to view it in and the times that our website is most popular. If you contact us via the website or the mobile apps, for example by using the chat function, or when you register for one of our newsletters, webinars or participate in any further offer of our website or mobile apps, we will collect any information that you provide to us, for example your name and contact details:

• Key identification and contact information
  • Names;
  • Telephone numbers;
  • Email addresses;
• Automatically collected information
  • Information relating to your online engagement with material published by Hays;
  • IP address;
  • Extra Usage information that you choose to tell us; including the dates, times and frequency with and location from which you access our services;
  • User choices;
  • User reports;
  • Log and troubleshooting information;
  • Device information when you install, access or use our services;
  • Account access information (e.g. PIN numbers for account verification purposes); and
• Additional information that you choose to tell us
  • Any other information that you may provide to us including when corresponding with us via email or otherwise,

Please note that the above list of categories of personal data we collect is not exhaustive.

How do we collect your personal data?

When you visit our website or mobile apps there is certain information that we will automatically collect, whether or not you decide to use our services namely your IP address, the date and the times and frequency with which you access the website or the mobile apps, the way you browse its content and other technical information. We will also collect data from you when you contact us via the website or the mobile apps, for example by using the chat function or when you register for one of our newsletters, webinars or participate in any further offer of our website or mobile apps.

We collect your data automatically via cookies or similar technology such as tracking pixels and HTML5 Local Storage  in line with the cookie settings that you specify via the “Cookie Preferences” link at either the top or bottom of the website, or the settings in your browser. If you are also a Candidate or a Client of Hays, we will use data from your use of our websites to enhance other aspects of our communications with or service to you. If you would like to find out more about cookies or similar technology, including how we use them and what choices are available to you, please refer to the section entitled “Cookies” in the General Privacy Information section of this Privacy Policy.

The types of information that we collect about you in this way include:

• Key identification and contact information; and
• Automatically collected information,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

We use your data to:

• provide you with the service you registered for or the services you participated in, for example sending you a newsletter or taking part in an online survey;
• protect our Systems from attacks and other illegal activities; and 
• to help us to improve your experience of using our website or our mobile apps, for example by analysing your recent job search criteria to help us to present jobs or Candidates to you that we think you'll be interested in.

We will use your personal data for these purposes if we deem this to be necessary for our legitimate interests. If you are not happy about this, you have the right to object and can find out more about how to do so by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy. 

If you would like to find out more about cookies or similar technology, including how we use them and what choices are available to you, please refer to the section entitled “Cookies” in the General Privacy Information section of this Privacy Policy.

Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• Unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers in order to get in touch with you about our services.
• We will generally rely on the same legal bases that we have referred to in the section above. 
• If you would like to see a full list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

This section of the Privacy Policy applies to Staff Alumni. 

Staff Alumni include former members of Staff who have expressed their wish to remain part of Hays' alumni network and to use Hays' alumni portal.

What kind of personal information do we collect?

If you are a former member of Staff and you want to be part of our alumni network and use our alumni portal, we will collect your name, the contact details that you would like us to use and any other information you would like to provide to us for staying in touch with you. We may also retain certain types of data that we held about you relating to your time with us as a member of Staff:

• Key identification and contact information 
  • Name;
  • Age/date of birth;
  • Sex/gender;
  • Photograph;
  • Marital status;
  • Nationality/citizenship/place of birth;
  • Contact details;
• Education and employment information
  • Education details;
  • Employment history; and
• Additional information that you choose to tell us
  • Any other information that you may provide to us including when corresponding with us via email or otherwise.

How do we collect your personal data?

If you are a former member of Staff, we will ask you if you wish to remain part of our alumni network and use our alumni portal just before your departure. If you are interested, we will ask you to provide your name and contact details to us and give you the option to opt into receiving marketing communications that we think will be of interest to you as one of our alumni.

How do we use your personal data?

If you are a former member of Staff and you want to be part of our alumni network and use our alumni portal, we will use your data to engage and stay in touch with you in order to maintain our relationship with you, including by:

• sending you newsletters and reports; 
• inviting you to events; 
• informing you about special vacancies; 
• sending you news about Hays; 
• inviting you to participate in opinion polls; and
• sending you messages on special occasions such as your birthday. 

In most cases, we will use your personal data for the purposes below if we deem it necessary to do so for our legitimate interests. 

Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.” If you are not happy about this, you have the right to object and you can find out more about how to do so by referring to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy. 

Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• Unless you specify otherwise, we will share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services.
• If you would like to see a more detailed list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy.
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here. 

This section of the Privacy Policy applies to Visitors. 

Visitors include individuals who visit our premises but who are not members of our Staff.

What kind of personal information do we collect?

So you're looking for a bit more insight into what data we collect about you? Here's a more detailed look at the sorts of information that we will collect. The information described below is, of course, in addition to any personal data we are required by law to process in any given situation.

Depending on the relevant circumstances and applicable local laws and requirements, we will collect some or all of the information listed below. In some jurisdictions, we are restricted from processing some of the data outlined below. In such cases, we will only process the data in those jurisdictions to the extent and under the circumstances permitted by law:

• Key identification and contact information
  • Name;
  • Age/date of birth;
  • A copy of your driving licence and/or passport/identity card;
  • Vehicle registration number;
  • Email address;
• Education and employment information
  • Current job title/specialism/industry sector;
• Special category information
  • Details of your current health status (e.g. possible COVID-19 symptoms);
  • Temperature checks;
  • Vaccination history (including medical conditions relating to or affecting vaccination);
  • Details of travel arrangements where appropriate; 
• Automatically collected information
  • IP address;
  • MAC address;
  • Device information when you install, access or use our services;
  • Location information (inferred from jobs, IP address, application history or system stored data);
  • Account access information (e.g. PIN numbers for account verification purposes); 
  • CCTV footage;
• Additional information that you choose to tell us in connection with your visit
  • Registration details for facilities and sites; and
  • Purpose of your visit.

Please note that the above list of categories of personal data we collect is not exhaustive.

To the extent that you are visiting our premises as a Candidate, Client, Supplier/other third party or Temporary Worker, please also refer to the relevant Context-Specific section of this Privacy Policy which contains information about how we process your data in each of these scenarios in addition to the processing activities set out in this section.

How do we collect your personal data?

We collect Visitor personal data in the following ways: 

• Personal data that you, the Visitor, give to us; and
• Personal data that we collect automatically.

Personal data you give to us 

Hays needs to know certain information about you in order to provide you with access to its premises. 

Hays will usually collect this information from you upon your arrival at our premises. 
The types of information that receive from you in this way include:

• Key identification and contact information;
• Education and employment information;
• Special category information; and
• Additional information that you choose to tell us,

as described in the section entitled “What Kind of Personal Information Do We Collect?” above.

Personal data we collect automatically

To the extent that you connect to our Wi-Fi services, or are captured on our CCTV systems, where appropriate and in accordance with any local laws and requirements, we will also collect your data automatically (e.g. via website tracking scripts such as cookies or pixels) or through you providing it to us. 

The types of information that collect about you in this way includes the Automatically collected information described in the section entitled “What Kind of Personal Information Do We Collect?” above.

How do we use your personal data?

We generally use Visitor data for Visitor Management purposes.

Visitor Management

• We have listed below various ways in which we will use and process your personal data for this visitor management purposes, where appropriate and in accordance with any local laws and requirements. Please note that this list is not exhaustive. 
• In most cases, we will use your personal data for the purposes below if we deem it necessary to do so for our legitimate interests. Article 6(1)(f) of the GDPR says that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of you which require protection of personal data.”
• We don't think that any of the activities in relation to which we rely on the legitimate interests condition prejudice Visitors in any way. However, you do have the right to object to us processing your personal data on this basis. If you would like to know more about how to do so, please refer to the section entitled “How can you access, amend or take back the personal data that you have given to us” in the General Privacy Information section of this Privacy Policy. 
• We may collect and use your health-related special category data for the purposes below if we deem it necessary to do so for vital or public interests. Article 6(1)(d) of the GDPR says that we can process your data where it “is necessary in order to protect the vital interests of the data subject or of another natural person”. GDPR Recital 46 adds that: “Some types of processing may serve both important grounds of public interest and the vital interests of the data subject as for instance when processing is necessary for humanitarian purposes, including for monitoring epidemics and their spread”. Article 9(2)(i) of the GDPR says that we can process your special category data where it “is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health”.
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

Sharing of data

• Where we have identified you as a Visitor and unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers in order to get in touch with you about our services.
• We will generally rely on the same legal bases that we have referred to in the section above. 
• If you would like to see a full list of who we will share your personal data with, please refer to the section entitled “Who do we share your personal data with” in the General Privacy Information section of this Privacy Policy. 
• Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. For more information in relation to your jurisdiction, please click here.

In the event that more than one of the Hays entities listed above jointly determines the means and purposes of processing personal data of the types of individuals listed above, the Hays entities will process such personal data as joint controllers for the purpose of Article 26(1) of the GDPR.

We adhere to the requirements imposed by the GDPR in relation to the establishment of joint controller relationships between Hays entities.

If you wish to exercise your rights under the GDPR in relation to the processing of your personal data by Hays entities operating on a joint controller basis, please contact us using the channels set out above.

Country-specific legal requirement - Jurisdiction Denmark

Use of sensitive or special category Candidate Data 

National Identification Numbers

We will only collect and process your national ID number where this is required by law, where you have provided your explicit consent, where the conditions for processing this type of Sensitive Personal Data are met or where another legal basis for processing is available. We may also disclose information about your national ID number if this is necessary in order to enable identification of you.

Criminal Convictions

We may collect and process details of any criminal convictions but will only do so where you have provided us with your explicit consent or where it is necessary for us to process this information to fulfil our legitimate interests and these legitimate interests clearly override your interests in respect of our processing of this information.

DSARs

In accordance with local law, we have the right to refuse to disclose certain information in response to a DSAR in circumstances where your interests are overridden by crucial private interests, including your own interest. For example, this may be the case if Hays deems that denying access to your information is necessary in order to protect trade secrets which are crucial to Hays or if Hays deems that denying access to your information is necessary for the enforcement of civil law claims.

Right to erasure

In accordance with local law, where processing is based on our legitimate interests, we have the right to refuse to erase your data in circumstances where your interests are overridden by other legitimate interests. When personal data is deleted, it will be deleted from active IT-systems and archives and will be deleted from back-up files if technically feasible.

Marketing and Retargeting and Market Research Purposes

Soft-opt-In

As described in the main body of our Privacy Policy, we are entitled to rely on "soft opt-in" consent in respect of certain marketing messages that we wish to send to you. We will not send such marketing messages to you if you are registered in the Danish Central National Register ('Robinson list').

Opt-In

In all other e-marketing circumstances, we are required to obtain your specific "opt-in" consent and we are required to keep records of such consent having been received. We undertake what is commonly known as the "double opt-in" consent procedure, which is where we first ask you to opt-in to receive e-marketing, and we then send you an email asking you to confirm that you have given your consent. We may only add you to our marketing list once we have received this second email confirmation.

Retargeting

When you consented to the transfer of data to our advertising partners we send your data (e.g. your email address, your name, your phone number) in an encrypted and pseudonymised way (so called “hashed”) to our advertising partners (for a list of our advertising partners, see below). They compare this data with the data they already process about you and if they match, the partners enable us to run targeted advertising on those matches or on similar groups of people like you, which means the partners display on their platforms Hays advertising which are specially designed for you or for people like you. After the creation of the matches, your encrypted data is automatically deleted again at our partners. The partners do not gain new addresses as a result of this. We think this is a great benefit for you as you get only those advertising which suits your needs.

Hays group companies & Hays advertising partners

When we mention Hays group companies in Germany, Austria, Denmark and Switzerland in the context of our advertising consent wording, we mean the following legal entities:

• Hays AG, based in Germany
• Hays Professional Solutions GmbH, based in Germany
• Hays Talent Solutions GmbH, based in Germany
• Emposo GmbH, based in Germany
• Hays Holding GmbH, based in Germany
• Hays Beteiligungs GmbH & Co.KG, based in Germany
• Hays Vorrat 01 GmbH, based in Germany
• Hays (Schweiz) AG, based in Switzerland
• Hays Talent Solutions (Schweiz) GmbH, based in Switzerland
• Hays Österreich GmbH, based in Austria
• Hays Professional Solutions Österreich GmbH, based in Austria
• Hays Specialist Recruitment Denmark A/S, based in Denmark

When we talk about advertising partners in the context of our advertising consent wording, we mean the following partners:

• Facebook Inc, based in the USA, (https://www.facebook.com/about/privacy/update)
• LinkedIn Corporation based in the USA, (https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy)
• Google Ireland Limited, based in Ireland (https://policies.google.com/privacy)

Transfer outside of the EWR

Where we have asked you for your marketing consent regarding our advertising partners and where those parties are located outside of the European Economic Area, you consent (Art. 49 I a GDPR) to a transfer outside of the European Economic Area, and you are aware that there might be a lower level of data protection with these providers/countries than it is the case in the European Economic Area. 

There might be in particular a risk that your data may be accessed through authorities for surveillance purposes, even without legal redress procedures. Exercising data protection rights, you know, and you are familiar with under the GDPR may be more difficult or even impossible.

Market Research Purposes

When you consented to the use of your personal data for market research purposes, this means that we will run surveys regarding satisfaction, NetPromoterScore, personnel topics, wishes, offers, socio-demographic characteristics, new platform testing, test groups, UX testing and brand panels.

Recording of telephone conversations with Customer and Suppliers

Hays in Denmark will only record a telephone conversation with you if we have obtained your explicit consent prior to the recording taking place. 

Collection of references from former employers etc.

Hays in Denmark will not collect references about you from former employers or others without obtaining your specific and explicit consent in advance.

Other

When we send out emails containing your Sensitive Personal Data or other confidential information about you, we will ensure that we have implemented appropriate security measures to safeguard such transmission of data using appropriate encryption techniques, such as end-to-end encryption, encryption of the transport layer or password protecting attachments as appropriate. In addition, when we need you to provide us with Sensitive Personal Data or other confidential information about you, we will specify how we would like you to send this to us. The method of communication is unlikely to be via email.